Privacy Policy

1. Collection of Information

We collect different types of information depending on how you use BeautyeBooking:

a. Information you Provide to us:

We may collect information that you provide directly to us, including:

Identifiers: Name, email address, postal address, phone number, username, signature, and account login information. We use this information to create and manage your account, communicate with you, verify your identity, provide customer support, and operate our Services.

Demographic Information: Birthdate, gender, language preference, and similar information. We may use this information to personalize your experience, such as birthday promotions, language settings, or service recommendations.

Government Identifiers: Tax ID, Social Security number, business registration information, or similar information, only when required for payouts, identity verification, fraud prevention, tax reporting, or compliance with applicable laws.

Financial Information: Credit card, debit card, billing address, bank account, payout information, payment history, refund history, and related transaction details. Payment information may be processed by third-party payment processors, and BeautyeBooking does not store full payment card numbers unless legally permitted and securely processed through authorized payment providers.

Booking and Transaction Information: Appointments, purchases, subscriptions, cancellations, refunds, deposits, gift cards, membership plans, packages, rewards, receipts, booking history, and related transaction records.

Professional and Business Information: Salon name, business name, staff information, service menu, pricing, working hours, employment details, professional profile, business documents, tax information, and other information provided by vendors, salons, beauty professionals, or business users.

Content You Provide: Reviews, ratings, photos, uploaded files, referrals, messages, customer notes, communications, support requests, and other content you submit through our Services.

b. Information We Collect Automatically

When you use BeautyeBooking, we may automatically collect:

Device and Usage Data: IP address, browser type, device model, operating system, app version, device identifiers, log-in and log-out times, pages visited, clicks, search terms, cart actions, booking activity, and feature usage.

Transaction Information: Purchases, payments, order history, subscription activity, refund activity, and related accounting records.

Location Information: If you allow location access, we may collect geolocation data to suggest nearby salons, services, or relevant features. You can disable location access through your device settings.

Cookies and Tracking Technologies: We may use cookies, pixels, SDKs, local storage, and similar technologies for login, security, analytics, advertising, personalization, and platform performance.

c. Information From Other Sources

We may receive information from:

Identity Verification and Fraud Prevention Providers: To confirm identity, prevent fraud, protect accounts, and comply with legal obligations.

Social Login Providers: If you log in through Google, Facebook, Apple, or similar services, we may receive limited account information such as name, email address, profile picture, account ID, and authentication details, depending on your settings and the provider’s rules.

Public Sources and Marketing Partners: We may use publicly available business information, partner-provided information, or marketing data to improve our Services, detect fraud, or contact potential business users, where permitted by law.

d. Meta, Facebook, Instagram, WhatsApp, and Third-Party Platform Data

BeautyeBooking may integrate with Meta, Facebook, Instagram, WhatsApp, Google, Apple, and other third-party platforms to provide login, messaging, booking, advertising, analytics, business management, customer support, and platform integration features.

If you choose to connect, log in, or interact with BeautyeBooking through Meta/Facebook, Instagram, WhatsApp, Google, Apple, or another third-party platform, we may receive limited information authorized by you or made available by that platform, such as your name, email address, profile picture, account ID, business page information, phone number, permissions, message delivery information, messaging status, or other information necessary to provide the requested integration.

We only use platform data for the purpose disclosed to you, including account login, booking management, messaging, analytics, advertising measurement, customer support, fraud prevention, security, and platform integration.

We do not sell Meta/Facebook user data, WhatsApp contact information, platform integration data, or messaging contact information.

You may request deletion of data collected through Meta/Facebook, Instagram, WhatsApp, Google, Apple, or other third-party platform integrations by contacting us at [email protected] with the subject line “Data Deletion Request.” After we verify your request, we will delete or de-identify the applicable data unless we are required or permitted to retain it for legal, tax, accounting, security, fraud prevention, dispute-resolution, or compliance purposes.

e. Inferences
We may analyze information such as booking history, browsing activity, service preferences, location, account activity, and transaction history to understand preferences and interests, personalize recommendations, improve features, detect fraud, and improve the overall user experience.

2. Use of Information

We use the data we collect to:
Provide, operate, maintain, and improve BeautyeBooking and related Services.

Create, manage, and secure user, vendor, salon, staff, and customer accounts.

Process bookings, appointments, cancellations, payments, deposits, refunds, subscriptions, memberships, packages, gift cards, rewards, referrals, and related transactions.

Display booking history, receipts, appointment information, customer records, vendor profiles, staff schedules, and service information.

Send confirmations, reminders, alerts, customer support messages, account notifications, billing messages, security alerts, service updates, and administrative notices.

Personalize the user experience, including recommendations, offers, app layout, search results, rewards, language settings, and promotions.

Operate loyalty, referral, reward, gift card, membership, package, coupon, and promotional programs.

Provide customer support, technical support, vendor support, dispute resolution, and account assistance.

Detect, investigate, prevent, and respond to fraud, unauthorized activity, abuse, spam, security incidents, policy violations, or illegal activity.

Maintain platform safety, enforce our Terms of Service, and protect the rights, property, and safety of BeautyeBooking, users, vendors, customers, staff, and the public.

Comply with legal, financial, tax, accounting, reporting, regulatory, and contractual obligations.

Measure advertising performance, improve marketing campaigns, analyze platform usage, and improve our Services.

Train, develop, and improve AI-driven features, automation tools, smart booking, recommendations, fraud detection, customer support, and other platform features, where permitted by law and our agreements.

3. Targeted Advertising & Analytics

We may work with advertising and analytics partners, including Google Ads, Google Analytics, Meta Pixel, Facebook, Instagram, and similar providers. These partners may use cookies, pixels, SDKs, and similar technologies to:

Deliver personalized or relevant advertisements.

Measure ad performance and conversion activity.

Understand how users interact with our Services.

Improve features, marketing, security, and user experience.

You may adjust your advertising and privacy preferences through the following tools:

Google Ads: https://adssettings.google.com

Meta Ads Preferences: https://www.facebook.com/adpreferences

Browser settings: You may block or delete cookies through your browser.

Privacy Choices: If available, you may use our “Privacy Choices” link in the website footer.

Some privacy choices may limit certain features or affect your user experience.

4. Disclosure of Information

We may disclose personal information to the following categories of recipients:

Vendors and Service Providers: Payment processors, hosting providers, cloud storage providers, analytics providers, messaging providers, email providers, SMS providers, fraud prevention providers, customer support providers, security providers, and other companies that help us operate BeautyeBooking.

Salons, Vendors, Staff, and Beauty Professionals: When necessary to process bookings, appointments, services, customer management, payments, refunds, support requests, or related business activity.

Business Partners: If you choose to participate in offers, promotions, integrations, or services involving a business partner.

Financial Institutions and Payment Providers: To process payments, refunds, deposits, payouts, chargebacks, disputes, subscriptions, and related financial transactions.

Third-Party Platforms: Such as Meta/Facebook, Instagram, WhatsApp, Google, Apple, payment processors, calendar providers, advertising providers, and other integrations when needed to provide the Services or when you authorize the connection.

Public or Other Users: Content you choose to post publicly, such as reviews, ratings, photos, profile information, or public business information, may be visible to others.

Legal, Compliance, and Security: We may disclose information if required by law, subpoena, court order, legal process, government request, regulatory request, or if we believe disclosure is necessary to protect safety, prevent fraud, enforce our agreements, or protect our rights.

Corporate Transactions: If BeautyeBooking is involved in a merger, acquisition, financing, sale of assets, bankruptcy, restructuring, or similar transaction, information may be transferred as part of that transaction.

Affiliates: We may share information with companies under common ownership or control with BeautyeBooking.

With Your Consent: We may disclose information when you direct us to do so or give us permission.

We may also share aggregated, anonymized, or de-identified information that cannot reasonably identify you.

5. Data Retention

We retain personal information only for as long as reasonably necessary to provide our Services, operate our business, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, maintain security, and satisfy tax, accounting, reporting, and regulatory requirements.

Account information is generally retained while your account is active.

Transaction, payment, tax, accounting, fraud prevention, and legal records may be retained longer where required or permitted by law.

Messaging, support, booking, and communication records may be retained as needed to provide customer support, maintain compliance records, resolve disputes, and protect against fraud or abuse.

When information is no longer needed, we will delete, de-identify, or securely dispose of it in accordance with applicable law and our internal retention practices.

6. Your Choices

You may have the following choices regarding your information:

Account Data: You may update or correct certain personal information in your account profile.

Marketing Communications: You may unsubscribe from marketing emails by using the unsubscribe link in the email or updating your account preferences.

Cookies and Tracking: You may adjust browser settings, block cookies, delete cookies, or use our “Privacy Choices” link if available.

Push Notifications: You may manage push notification permissions through your mobile device settings.

Location Sharing: You may turn off location access through your device settings at any time.

WhatsApp and SMS Messaging: You may opt out of certain messages by replying “STOP,” “UNSUBSCRIBE,” or another opt-out keyword provided in the message, or by contacting us at [email protected]

Data Access, Correction, and Deletion Requests

You may request access to, correction of, or deletion of your personal information by contacting us at: [email protected]

If your request relates to data collected through Meta/Facebook Login, Facebook Page integration, Instagram integration, WhatsApp integration, Google integration, Apple integration, or another third-party platform, please include the email address, phone number, or account information associated with your BeautyeBooking account so we can locate your records.

We may ask you to verify your identity before processing your request. We may retain certain information when required or permitted for legal, tax, accounting, security, fraud prevention, dispute-resolution, or compliance purposes.

7. Additional Information for Specific Jurisdictions

United States 

Depending on your state of residence, including California and other states with privacy laws, you may have rights to:

Access personal information we collect about you.

Request deletion of personal information.

Request correction of inaccurate personal information.

Opt out of certain targeted advertising, sale, or sharing of personal information.

Request information about categories of personal information collected, used, disclosed, sold, or shared.

Appeal a denied privacy request where required by law.

BeautyeBooking does not sell personal information for money. However, certain advertising or analytics activities may be considered “sharing” or “targeted advertising” under some state privacy laws. You may adjust your preferences through available privacy controls, browser settings, or by contacting us.

Canada

If you are located in Canada, you may have rights under applicable Canadian privacy laws, including PIPEDA and CASL. You may request access to or correction of your personal information and may withdraw consent where permitted by law. We comply with applicable anti-spam requirements and provide unsubscribe options for commercial electronic messages.

United Kingdom and European Economic Area

If you are located in the UK or European Economic Area, you may have rights under applicable data protection laws, including the right to access, correct, delete, restrict, object to processing, request portability, and withdraw consent where processing is based on consent.

You may also have the right to lodge a complaint with a data protection authority, including the UK Information Commissioner’s Office or your local EU supervisory authority.

Where required, our legal bases for processing may include performance of a contract, legitimate interests, consent, compliance with legal obligations, and protection of vital interests.

Australia

If you are located in Australia, you may have rights under the Privacy Act 1988, including rights to access or correct your personal information and file a complaint with the Office of the Australian Information Commissioner.

8. International Transfers

BeautyeBooking is based in the United States. If you use our Services from Canada, the United Kingdom, the European Union, Australia, or another country, your information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.

These countries may have privacy laws different from those in your location. Where required, we use appropriate safeguards, such as contractual protections, security measures, and other lawful transfer mechanisms to protect personal information.

9. WhatsApp Communication

BeautyeBooking may use WhatsApp, including the WhatsApp Business Platform, to communicate with users, customers, vendors, salons, staff members, and business contacts when permitted by law and applicable Meta/WhatsApp policies.

Opt-In Consent

BeautyeBooking will only send WhatsApp messages to you if you have voluntarily provided your mobile phone number and consented to receive WhatsApp messages from us. Consent may be provided through our website, mobile app, booking flow, vendor onboarding form, account settings, customer support request, written agreement, or another clear opt-in method.

By opting in, you agree that BeautyeBooking may send WhatsApp messages related to the communication category you selected or reasonably requested, such as appointment updates, account notifications, customer support, vendor onboarding, booking reminders, payment or billing updates, service alerts, security alerts, or marketing messages if you separately consent to marketing.

BeautyeBooking does not use WhatsApp for unsolicited bulk messaging, spam, misleading offers, unlawful messages, or messaging people who have not provided consent.

Types of WhatsApp Messages We May Send

We may use WhatsApp to send:

Appointment confirmations, reminders, cancellations, and reschedule notices.

Customer support responses and account-related messages.

Vendor onboarding, account setup, and platform support messages.

Payment, billing, subscription, and transaction-related notifications.

Security, verification, fraud prevention, and service-related alerts.

Promotional or marketing messages only when you have separately opted in to receive such messages.

Some business-initiated WhatsApp messages may be sent using approved message templates required by Meta/WhatsApp.

Opt-Out and Withdrawal of Consent

You may opt out of WhatsApp messages at any time by replying “STOP,” “UNSUBSCRIBE,” or another opt-out keyword included in our message, by updating your account preferences, or by contacting us at [email protected].

After you opt out, BeautyeBooking will stop sending non-essential WhatsApp messages to that number unless you later opt in again. We may still send legally required, security-related, account-related, or transactional messages through other permitted communication channels when necessary.

WhatsApp Data Use

We may collect and process your phone number, message content, message delivery status, opt-in records, opt-out records, timestamps, customer support history, communication preferences, and related messaging data to provide WhatsApp messaging, maintain compliance records, respond to support requests, prevent abuse, and improve our Services.

We do not sell, rent, or share WhatsApp contact information with third parties for their own marketing purposes.

WhatsApp messages are processed by Meta Platforms and WhatsApp in accordance with their own terms and privacy policies. Your use of WhatsApp is also subject to WhatsApp’s terms, policies, and privacy practices.

Sensitive Information

BeautyeBooking does not request full payment card numbers, Social Security numbers, government identification numbers, passwords, sensitive health information, or other highly sensitive personal information through WhatsApp. Please do not send sensitive personal information through WhatsApp messages.

Vendor and Salon Responsibilities

If you are a vendor, salon, business owner, staff member, or service provider using BeautyeBooking to communicate with your own customers, you are responsible for obtaining all required customer consent before sending WhatsApp, SMS, email, push notification, or other messages through our Services.

You agree not to use BeautyeBooking or WhatsApp communication tools to send spam, unlawful messages, misleading promotions, prohibited content, or messages that violate Meta, WhatsApp, carrier, anti-spam, consumer protection, privacy, advertising, or other applicable rules.

Prohibited Products, Services, and Content

BeautyeBooking’s platform is intended for lawful beauty, salon, wellness, booking, business management, and related software services. Users, vendors, salons, staff members, and business contacts may not use BeautyeBooking or WhatsApp communication features to promote, sell, facilitate, or arrange products or services prohibited by applicable law or by Meta/WhatsApp policies.

BeautyeBooking may suspend or terminate access to messaging features if we believe an account is being used for spam, prohibited products or services, misleading content, unlawful activity, privacy violations, abuse, or conduct that may violate Meta/WhatsApp policies.

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of your information. You are responsible for keeping your account login credentials confidential and notifying us if you believe your account has been compromised.

11. Children's Privacy

BeautyeBooking is not intended for children under the age required by applicable law to use our Services without parental or guardian consent.

We do not knowingly collect personal information from children where prohibited by law. If you believe a child has provided us personal information without proper consent, please contact us at [email protected], and we will take appropriate steps to delete the information where required.

12. Change to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this policy. If changes are material, we may provide additional notice, such as through our website, app, email, or account notification.

Your continued use of BeautyeBooking after the updated Privacy Policy becomes effective means you acknowledge the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

BeautyeBooking LLC
1740 E Broadway Rd, Suite 104
Tempe, Arizona 85282
United States

Email: [email protected]